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Customer reviews of HM Automotive
At HM Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 68 customer reviews
First class service, and great car for the price!!
By Steph H on 01 October 2019 | Verified purchase
This is the best place I've ever been to for car sales. Excellent, friendly, and honest service. Nothing was too much trouble for this guys. The car is fantastic for the price and with it coming with 12 months MOT, 12 months breakdown cover, and a 6 month warranty, you can't go wrong. I was worried at first, but they were recommended by my finance company and I can see why. I live in Tamworth, which is almost 120 mile round trip, but it's well worth the journey for peace of mind. I definitely recommend them to anyone looking to buy a car. I will be using them again when it's time to get another one!
Pleasure doing business with these guys
By Simon C on 30 September 2019 | Verified purchase
People dont write positive reviews enough so thought I'd give these guys a quick review to say what a thoroughly enjoyable experience I had buying a car from them. He was great from start to finish, he was honest and upfront about everything provided all paperwork and we drove away very satisfied. Don't hesitate to use these guys. Great family run business I would fully recommend... Keep up the good work
its ok thats all i can say but not great
By shamim M on 28 September 2019 | Verified purchase
it was a normal buy to be honest but the sad thing is the was few things that put me off now the was a big hole under driver side floor i only knew when i was cleaning and seat had few white marks like dry vomit had to waste money on valet the guy was ok but rushing the sell thru and i had to make spare key done service to the car again even tho i been told it just had service and on top as far as i know any trader has to do the service before sell but no didn’t even get warrenty been told its the but no sign of it till now
Car in perfect condition
By zulleckssy Z on 24 September 2019 | Verified purchase
Like it, and will recommend it! Car in perfect condition
By Basharat H on 23 September 2019 | Verified purchase
Salesman very professional, had fantastic understanding of cars, & was able to answer any questions on the car I purchased with honesty. And the price offered was super, can’t fault his service will definitely recommend this place to everyone! Give it a look around you’re never go anywhere else.. hope to use this place in the near future. Thanks once again for your service. Many thanks
By myanh D on 23 September 2019 | Verified purchase
Great service delivered my car down to London quick time Thanks
Rip off..do not respond to you after sale...AVOID!
By claire W on 03 July 2020 | Purchase not verified
I purchased a car that was advertised on Autotrader from this seller and from the start it was problematic. It was sold as running well with just a few scratches because of age and wear but otherwise fine. I was advised that I would have to pay by bank transfer as I was buying online. I made my payment for the car plus £100 delivery fee from Keighley to Manchester into a personal account which I found strange surely business should run through a business account? After payment was made I was then advised that the log book was missing and I’d have to fill in a form myself to get a new one. At this point I asked for a refund as I wasn’t happy. The sellers just told me everything is fine, the previous owner is keeping It taxed and insured so it’s all covered ( this is not true as these things don’t carry over to new owner). The car was delivered, first time out in it, the brakes were failing to work. Took to garage, so far has cost £500 and major oil leak found from engine, AVOID SELLER
By Michael G on 16 June 2020 | Purchase not verified
Bought the car from Northern Ireland so had to put trust in the company which was a bad mistake, the whole car advert was lies. 72000 miles on the ad when car arrived there was 74500 also saying it was just fully serviced with all new tyres etc. when car arrived the service light was on in the dash, needs 3 tyres all new brakes discs and a new CV boot as it has burst grease all over the inside of the alloys and the arm rest was completely broken. When I said this to them they have just completely ignored all messages and not even willing to pay for these problems which they should have all done prior to selling the car. Complete joke!