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Customer reviews of HM Automotive

At HM Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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HM Automotive

HM Automotive
5
4.8

Based on 269 customer reviews

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  • 5

    Stay Away!

    By Mr M on 08 January 2021 | Verified purchase

    Sold me the car. Told me no issues. 20 miles down the motorway it came up with drivetrain fault. I emailed to ask where I stood and had my email address blocked. I’m now looking at a £1000 repair cost for a car I had owned for a matter of minutes. Do not trust this man! Was advertised as having run flat tyres. It does not. Was advertised as full service history. It has 2 on the dashboard and 3 stamps. Doesn’t seem to add up? Do not buy from this person

    Reply from HM Automotive on 09/01/21

    HI Pal first of all the car was sold to you with a discount of £1400 the car started smoking after our test drive . I advised the customer that we could not sell the car now due to a mechanical issue and we would have to fix this you insisted that you were wanted the car as is but never the less we went to the local inderpendant bmw garage who advised that the turbo was passing oil so i once again offered to get this done but you said you were happy to take the car if i discounted you money of the car in which i discounted £1400 the car was sold to you with faults as spares repair !!! and this was agreed by both parties We are not going to have you accuse us of issues that are nothing to do with the car please we have been honest and professional in every aspect you were advised the car was problematic how clear do we make it when you even saw the fault!!! Bob please can this inaccurate review be removed as our feedback speaks for it self


  • 5

    Five stars!

    By Xiaomin H on 05 January 2021 | Verified purchase

    Very good service! The owner is a kind and nice person, who always thinks about buyers.


  • 5

    Fast, good

    By Kamil B on 04 January 2021 | Verified purchase

    Good car, good prices, friendly service. A lot of cars, everyone can find something


  • 5

    Good friendly service

    By Patrick D on 30 December 2020 | Verified purchase

    We bought the car. Very friendly, helpful and honest. No pressure sales. Couldn't be more helpful. Delivered car to our house the next day as requested. Couldn't fault the service.


  • 5

    Great service

    By Aron W on 29 December 2020 | Verified purchase

    Great team, fast service and same day delivery, would definitely recommend to other and buy from again myself.


  • 5

    Amazing team

    By Dan M on 17 December 2020 | Verified purchase

    Fantastic owner and very reasonable with his prices and PX rate very good.


  • 5

    Buying a car

    By Peter B on 15 December 2020 | Verified purchase

    Nice and friendly , showed me around the car and was pleased


  • 5

    Beyond happy with car and service.

    By Natalie P on 15 December 2020 | Verified purchase

    So happy with my new car, met the owner he was lovely let me have a look at the car without any pressure and take it for a drive, it’s a immaculate as described, lovely funny fella answered any questions, can’t fault his business :) Highly recommend got an absolute bargain!


  • 5

    Everything perfect

    By Dobem A on 14 December 2020 | Verified purchase

    Everything perfect, great deal highly recommended!


  • 5

    buying car

    By Bella C on 05 December 2020 | Verified purchase

    very professional and helpful . very honest . i could recomend HM Automotive to any potential car buyer.